Secure Payments · Processed by Square

Pay your tow, storage or release balance.

Call dispatch for your exact total, and we send a secure Square payment link straight to your phone or email. Pay by card, Apple Pay, Google Pay or Cash App Pay in about a minute — receipt lands instantly, and the ticket is marked paid on our side.

  • Visa
  • Mastercard
  • Amex
  • Discover
  • Debit
  • Apple Pay
  • Google Pay
  • Cash App Pay
  • Cash in person

How Payment Works

Three steps, no guessing at the total

We don't post a price chart, because tows aren't priced off a chart. Duty class, distance, scene difficulty, equipment and time on site all move the number — so you get your exact total from a person before you pay a dime.

  1. Call or send the form

    Give us the invoice or ticket number, the vehicle, and who's paying. Nights, weekends and holidays included — the desk is open 24/7.

  2. We confirm your exact total

    Tow, recovery, mileage, storage days, gate and admin charges are read back line by line. Ask questions before you pay, not after.

  3. Pay by secure Square link

    We text or email a Square checkout link. Tap, pay, done — instant receipt by email or text, and your balance clears in our system the same minute.

What You Can Pay Here

Every balance we bill, one payment desk

01

Towing & recovery invoices

Light duty flatbed jobs, medium duty box truck and van tows, heavy duty semi towing, accident and rotator recovery, winch-outs and long-distance transports.

Have your invoice or ticket number ready — it's on the paperwork the driver left or on the emailed invoice.

02

Storage & impound release

Daily storage, gate fees, administrative and lien notice charges, and release balances for vehicles held at the St. Charles yard.

Call ahead so your release paperwork and total are ready when you arrive. Bring photo ID and proof of ownership or written authorization.

03

Roadside service calls

Jump starts, lockouts, flat tire changes, fuel and DEF delivery, light winching and mobile tire work — pay at the scene or from the link we send.

The operator can take payment on the spot with a Square reader, or we text you the link before he leaves.

04

Transport & recovery deposits

Some long-distance transports, equipment moves and heavy recovery jobs are scheduled on a deposit. Deposit amounts aren't posted — they're set on the job.

Call Brodie at (314) 860-2740 and he'll quote the job and send a secure link before anything is scheduled.

Ways to Pay

Four ways to clear a balance

Secure link by text

Fastest option. A Square checkout link hits your phone; Apple Pay and Google Pay make it a two-tap payment.

Square invoice by email

Best for fleets, shops and adjusters who need an itemized document for the file. Pay the invoice straight from the email.

Card over the phone

Call the desk and pay with a live person on our Square virtual terminal. We read the total back before it's run.

In person at the yard

Tap, chip, swipe or cash at 100 South Shore Dr, St. Charles. Receipt printed or sent to your phone.

Your card details never touch us

Every card payment is processed by Square on Square's own PCI-compliant checkout — we see that a payment cleared, not your card number. Links are unique to your job, expire after use, and every payment returns a timestamped receipt you can match to the invoice. If a charge ever looks wrong, call the desk before you dispute it; we can pull the ticket, the scene photos and the itemized invoice in minutes.

Payment FAQ

Questions we get at the payment window

Why isn't there a price list on this page?

Because a chart would be wrong more often than it's right. A light duty flatbed move across town, a box truck out of a loading dock and a loaded Class 8 recovery off an embankment aren't the same job, and posted numbers either overcharge the easy calls or undercharge the hard ones. Call (314) 860-2740 and you get your real total up front, itemized, before anything is charged.

What payment methods do you take?

Visa, Mastercard, American Express, Discover and debit cards, plus Apple Pay, Google Pay and Cash App Pay on any Square link we send. Cash is accepted in person at the St. Charles yard. Fleets and shops can be set up for emailed Square invoices with terms.

Is it safe to pay from a link you text me?

Yes — the checkout page is hosted by Square, not by us, and you'll see Square's secure checkout domain and a padlock in your browser. We never ask for a card number, PIN, CVV or bank login by text, email or phone message. If anyone claiming to be us asks for that, hang up and call the number on this page.

How do I get my vehicle released from storage or impound?

Bring a valid photo ID plus proof of ownership or authorization — title, current registration, or insurance and lienholder paperwork if you're acting on their behalf. Call first so the release documents and the exact total are ready. Storage accrues daily, so the sooner you call, the smaller the balance.

Can somebody else pay my bill for me?

Yes. Family members, fleet managers, repair shops, dealers, insurance adjusters and motor clubs pay balances here every week. Just put the invoice or ticket number and the vehicle on the payment so it posts to the right job. Release of a vehicle still requires the authorized party and proper ID at pickup.

Do you require a deposit before a truck rolls?

On some long-distance transports, equipment moves and heavy recovery jobs, yes. The amount depends on the job, so it isn't posted anywhere — call Brodie at (314) 860-2740, get the job quoted, and he'll send a secure link. Emergency roadside and local tows generally don't need one.

Will I get a receipt and an itemized invoice?

Both. Square sends the payment receipt instantly by text or email, and the desk sends the itemized invoice showing hook, mileage, equipment, scene time, storage days and any admin charges. Fleets and adjusters can get scene photos and arrival/clear times attached for the claim file.

What if I think a charge is wrong?

Call the desk before you file a dispute. We can pull the ticket, dispatch times, scene photos and the itemized invoice and walk the line items with you. Most questions are resolved in one phone call, and a corrected invoice or refund is issued through Square if something was billed in error.

The desk is open right now

Call, get your exact total, pay in a minute.

Card · debit · Apple Pay · Google Pay · Cash App Pay · cash in person — payments processed securely by Square

Call Dispatch 24/7